Case Study: How CDPSoft Supports The Salvation Army’s Modern Slavery Victim Care Contract

SINCE 2011, THE SALVATION ARMY AND ITS PARTNERS
HAVE HELPED OVER 24,000 SURVIVORS RECOVER
FROM MODERN SLAVERY.

CDPSOFT HAS SERVED AS THEIR TECHNOLOGY PARTNER SINCE 2014,
COORDINATING AND STREAMLINING THEIR VITAL SUPPORT EFFORTS.

In 2011, The Salvation Army was confronted with the complex task of managing extensive, sensitive data across multiple contractors and agencies while ensuring accurate reporting to the Home Office.
To deliver essential services under the Modern Slavery Victim Care Contract (MSVCC), seamless integration and robust security were paramount.

The contract’s complexity required a secure UK software solution that was not only robust but also flexible and adaptable to the various needs of those involved, from frontline workers to policymakers.

CDPSoft was selected for its experience in the sector, as well as its ability to deliver highly customisable, best-in-class compliant solutions that ensure smooth collaboration between service partners while safeguarding data integrity.

The CDPSoft system centralised and streamlined data, reporting, and compliance, enabling frictionless cooperation across multiple agencies.

This adaptability turned a complex process into an efficient one, allowing The Salvation Army to focus on its mission of supporting survivors of modern slavery.

• Flexibility
• Security & Compliance
• Unprecedented Functionality
• Purpose Built

“CDPSoft’s system has been central to how we work – enabling our team and over 500 volunteers to respond quickly, collaborate securely, and deliver coordinated support.

It’s vital that we have a secure service that allows us to work effectively with our partners and provide the joined-up interventions survivors of modern slavery need.

The platform’s ability to grow with us since 2014 has been crucial to our success.”

Ann-Marie Douglas,
Contract Director – Modern Slavery Victim Care Contract

By uniting 13 key providers and their support services into a single case management platform, CDPSoft has:

• Enhanced collaboration
• Improved reporting
• Helped The Salvation Army deliver more effective, life-changing care to modern slavery survivors.

“When I arrived here, I didn’t see myself as a human being because of the things that had been done to me.

Now, with the help of the Salvation Army, I’m getting my confidence back. I know my future is very bright and hopeful.”

A Survivor’s Quote

For more stories of how The Salvation Army transforms lives of survivors see: The Salvation Army’s Modern Slavery Victim Care Contract, July 2023 – June 2024.
www.salvationarmy.org.uk/modern-slavery/modern-slavery-latest-reports

The Salvation Army’s unwavering dedication, along with CDPSoft’s innovative technology, have transformed the way support is delivered to survivors of modern slavery.

Together, we’re not just managing data – we’re restoring dignity, providing hope, and creating a future where every survivor receives the care they deserve.

“People who are caught up in modern slavery aren’t bound in chains as some might think.

We could be sitting next to somebody… served by somebody who is in modern slavery.”