How CDPSoft is Integrating AI to Transform Housing and Support Services

Harnessing the Power of AI
in Housing and Support Services

Artificial Intelligence (AI) is rapidly transforming industries, including housing and support services. At CDPSoft, we believe AI is a vital enabler that helps improve efficiency and outcomes for service providers. We are committed to integrating advanced AI functionality into our software to enhance user experience and streamline daily operations.

We are already developing key AI features such as Conversational Interfaces, which empower users to complete complex tasks with simple commands. Our Semantic Searching feature enables descriptive searches, helping, for example, outreach workers to identify unknown rough sleepers. Additionally, our Summarisation Service condenses detailed case files into actionable insights, saving staff valuable time and aiding decision-making.

Looking forward, we are exploring the capabilities of Generative AI Translation Services powered by large language models (LLMs). These tools go beyond standard machine translation, offering nuanced, real-time translations to support multilingual teams and communities.

AI is now not just a futuristic concept but a practical toolset that is already reshaping how housing and support services operate. At CDPSoft, we are dedicated to helping our clients harness these advancements to make their work easier, faster, and more impactful.


CDPSoft’s Four Core Pillars of AI:

  1. Conversational Interfaces:
    Simplifies user interactions by enabling voice or text commands, helping users navigate complex tasks with ease.

  2. Summarisation:
    Converts lengthy case files into concise, actionable insights, saving time and improving decision-making for staff.

  3. Semantic Searching:
    Provides intuitive, descriptive search capabilities, assisting workers in identifying and connecting with individuals, such as unknown rough sleepers.

  4. Generative AI Translation Services:
    Enhances communication within multi-lingual teams by delivering real-time, context-aware translations beyond standard machine models.